Privacy policy

Privacy Policy

Last updated: May 15, 2026

Sapphire & Family operates this store and website to provide online shopping, order processing, customer support, and related services. This Privacy Policy explains how we collect, use, and share personal information when you visit our store, place an order, create an account, or contact us.

Information We Collect

We may collect contact details, shipping and billing information, payment confirmation details, order history, account information, customer support messages, device information, usage information, and marketing preferences.

How We Use Information

We use personal information to process payments, fulfill orders, arrange shipping, provide customer support, manage returns, prevent fraud, improve the store, personalize shopping experiences, and send marketing messages when permitted.

How We Share Information

We share information with Shopify, payment processors, shipping carriers, fulfillment partners, customer support tools, analytics providers, marketing partners, and other service providers that help us operate the store. We may also share information when required by law or to protect our rights, customers, and business.

Shopify

Our store is powered by Shopify. Shopify processes information as needed to provide checkout, payment, hosting, analytics, fraud prevention, and related commerce services. You can learn more about Shopify privacy practices at https://www.shopify.com/legal/privacy.

Cookies and Analytics

We and our service providers may use cookies and similar technologies to keep the store working, remember preferences, understand site activity, improve performance, and support advertising or marketing measurement.

Marketing Choices

You can opt out of promotional email by using the unsubscribe link in our emails. We may still send transactional messages about orders, accounts, returns, or customer support.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information, or to opt out of certain uses of personal information. To make a privacy request, contact us at sapphire4family@gmail.com.

Children's Privacy

Our store is not intended for children under the age of majority in their location, and we do not knowingly collect personal information from children.

Security and Retention

We use reasonable safeguards to protect personal information, but no system is perfectly secure. We keep information as long as needed for orders, support, legal compliance, fraud prevention, accounting, and business operations.

Contact

Questions about this Privacy Policy can be sent to sapphire4family@gmail.com or by phone at 443-898-9874.