Terms of service

Terms of Service

These Terms of Service apply when you visit, browse, or purchase from Sapphire & Family. By using this website, you agree to these terms and to the policies posted on this store.

Store Information

Sapphire & Family is an online retail store offering family apparel, accessories, baby essentials, jewelry, swimwear, home items, and assorted everyday products.

Products and Availability

We work to keep product information accurate, but product colors, sizing, packaging, availability, pricing, and descriptions may vary or change. We may correct errors, update product information, limit quantities, cancel orders, or discontinue products when necessary.

Orders and Payment

When you place an order, you agree that the information you provide is accurate and that you are authorized to use the selected payment method. An order is accepted when it is confirmed and processed. We may decline or cancel orders for suspected fraud, inventory issues, pricing errors, supplier issues, or other reasonable business reasons.

Shipping

Shipping timelines are estimates and are not guaranteed. Some products may ship directly from suppliers, warehouses, or fulfillment partners. See our Shipping Policy for more details.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. Please review that policy before purchasing.

Website Use

You may not use this site for unlawful, fraudulent, abusive, harmful, or disruptive activity. You may not attempt to gain unauthorized access, interfere with store operations, scrape content, upload malicious code, or misuse customer, store, or payment information.

Intellectual Property

Store content, including text, graphics, branding, product descriptions, images, layouts, and logos, is owned by or licensed to Sapphire & Family unless otherwise stated. You may not copy or reuse store content without written permission.

Third-Party Services

Our store uses Shopify and may use third-party services for payments, shipping, analytics, marketing, customer support, and fulfillment. Third-party services may have their own terms and privacy practices.

Limitation of Liability

To the extent allowed by law, Sapphire & Family is not responsible for indirect, incidental, special, or consequential damages related to use of the website, product delays, supplier issues, carrier delays, technical errors, or circumstances outside our reasonable control.

Policy Updates

We may update these terms or store policies when needed. Updates take effect when posted on the website.

Contact

Questions about these Terms of Service can be sent to sapphire4family@gmail.com.